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Frequently Asked Questions

Hear the experience of working with Prime Bio Labs from other brand owners that have experience the impact first hand.

Is there a minimum order volume to work with Prime Bio Labs?

To maintain our high standards of quality and efficiency, we don't have a minimum order volume but we do have a minimum order quantity (MOQ) of 500 units.
Before working with us, you’ll need to place a first production order of at least 500 pieces.
This ensures we only work with serious, active brands who are ready to scale — allowing us to deliver the best possible service and long-term support.

Why are your rates so competitive compared to other 3PLs in China?

Our competitive rates are the result of strong partnerships with major logistics partners worldwide and a focus on volume over profit. We have established relationships with leading carriers, allowing us to secure sharp pricing. Additionally, our lean profit margins enable us to offer competitive rates while providing top-notch service. Our goal is to help you maximize your profits and achieve your growth objectives.

I already have a supplier. Is it hard to switch to Prime Bio?

Not at all. We make switching painless. We can send a van to collect your existing stock and have you fully connected to our system — with a dedicated account manager — within 48 hours.

Why not work directly with a Chinese supplier/agent?

Because that’s exactly what most brands do — and it’s also why most of them get stuck.

Here’s why serious brands work with PrimeBio instead:

✅ No middlemen, no markups — we are the factory
✅ Guaranteed quality & certifications (GMP, FDA, ISO)
✅ Full branding, packaging & dropshipping support — most factories don’t offer that
✅ Western communication & 24/7 support — no language barriers, no ghosting
✅ Faster production & fulfillment — no delays, no excuses
✅ Legal compliance — our products are eligible for offline retail (Target, Walmart, EU chains)

If you want to build a real brand, you need a partner — not just a supplier.

That's why brands scaling to 6–8 figures choose PrimeBio.

Can I order samples before I start selling?

Yes. You can order samples of any Prime Bio product at the base production price, so you can check quality, taste, and packaging before you offer it to customers. If you've already customized your label, the sample arrives with your branding on it, which is the easiest way to see how your design looks on the real bottle.

We’re not agents — we are the factory.

FDA-registered facility

cGMP compliant

Supplement Manufacturing Certification

Prime Bio Supplements

Company

Questions? Our support team is here to help.

Planning bigger? Talk to us for Collaborations.

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.